Returns & Refunds

Please advise us by email enquiries@lovefromvenus.com.au should you have any reason to return an item purchased from our online store.

Items that may be returned for exchange or credit only must be returned back to us within 14 days of delivery with proof of purchase or packing slip.

There is No Exchange or Credit on items purchased on Clearance or Sale at any time.

Should n item have a manufacturer fault please email us on above email with a photo attached of the problem so we can inspect and then authorize

a return and replacement.

Should You Change Your Mind on any item please email us on email above with your question.  Once we have authorised for item to be sent back

to us, the sender is responsible for the shipping cost of item returned back.  Only a credit will be issued and must be within 14 days of purchase

with proof of purchase or packing slip from our online store.